Pathetic service

I don’t understand how I moved from signing a R209 contract to having to pay R3000. Firstly, I never signed for anything extra other than the R209 that I committed to. Now I have to struggle with moving my salary from one account to another to avoid a debit order I cannot avoid and that I never signed for. I took a contract with them knowing exactly what I can afford and I cannot afford. I couldn’t even afford or qualify for a R500 contract but now you expect me to pay me R3000. I wanna pay,exactly what I signed up for, but they are making it very difficult for me to. You are messing with my credit records, you are not the only service provider I am dealing with. Solve my cases!!!!!!