HVdB
Heila Van den Berg
1 reviews | Active since Mar 2025
10 Mar 2025, 10:02
PATHETIC SERVICE - *****!!!!
I upgraded my nr on 6 January. Then Vodacom *****ULENTLY upgraded another number WHICH WAS CANCELLED 5 YEARS AGO and now I have a THREE THOUSAND RAND BILL! I also changed my bank details on 7 March and when I called them today about the R3000 bill, my details were NOT upgraded. PATHETIC SERVICE, PATHETIC!!!!!
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Vodacom's replyOfficial
10 Mar 2025, 11:54Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply10 Mar 2025, 11:54
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team