CK
Caroline K
1 reviews | Active since Mar 2015
08 Dec 2023, 11:07
Pathetic Service
No call no what so ever from Vodacom I don't even know where the package is. If I call the 135 number which is on the contact details they tell me that I must go to a store. How pathetic. you don't even bother to warn your customers. You are a joke
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
08 Dec 2023, 11:10Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply08 Dec 2023, 11:10
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
CK
Caroline K's updateReviewer Update
11 Dec 2023, 11:13I haven't received any emails & I am still awaiting my package that I ordered from Voday Pay.
CK
Caroline K's update11 Dec 2023, 11:13
Reviewer Update
I haven't received any emails & I am still awaiting my package that I ordered from Voday Pay.