KS
Kagiso S
1 reviews | Active since Mar 2020
04 Mar 2022, 15:16
Pathetic service 😡
I've been trying to cancel 2 contract numbers for the past 2 months nd nothing is happening, in the mean time I'm getting debited for numbers that I'm not using
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Replies (2)
Vodacom's replyOfficial
05 Mar 2022, 16:37 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 Mar 2022, 16:37
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
KS
Kagiso S's updateReviewer Update
14 Mar 2022, 12:52More than a week after I spoke to one of your consultants, I'm yet to receive any feedback. Instead I'm still being charged for a service I've been trying to cancel for over 2 months!!!
KS
Kagiso S's update14 Mar 2022, 12:52
Reviewer Update
More than a week after I spoke to one of your consultants, I'm yet to receive any feedback. Instead I'm still being charged for a service I've been trying to cancel for over 2 months!!!