NR
Natalie R
1 reviews | Active since Jul 2020
04 Aug 2021, 15:12
Pathetic Service
I am trying to sort out an invoice from Vodacom after being put trough to 3 different people it is still not sorted. I do not know why I still stay with Vodacom pathetic service. Your customer care is useless. Please get back to customers because if you bill me like your incorrect invoice I will cancel both contracts and my fibre. Your customer service is ***********
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Vodacom's replyOfficial
05 Aug 2021, 07:18 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 Aug 2021, 07:18
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team