JM
Job M

1 reviews | Active since Mar 2009

16 Jan 2021, 13:52

Pathetic service

This is so disappointing. I just recharged using my bank an amount of R300 n it shows zero balance. You can't speak to their agents cause its impossible to get hold of them. Their Tobi is so useless I don't understand why they use it

0
Replies (1)
Vodacom
Vodacom's reply16 Jan 2021, 15:56
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team