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Ruan T
1 reviews | Active since Oct 2022
04 Mar 2025, 08:16
PATHETIC SERVICE
Ive spoken to 2 agents after relocatijg my fibre service with you. The first agent told me the activation was already requested and the 2nd agent tells me there is no request for an activation. Can someone from vodacom please wake up and tell me what is going on and why my fibre is not activated. I have previously posted about this and i was assured that everything was sorted out, AGAIN I am sitting here waiting for VODACOM. PATHETIC SERVICE!!!!!!
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Vodacom's replyOfficial
04 Mar 2025, 10:07 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply04 Mar 2025, 10:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
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Ruan T's updateReviewer Update
06 Mar 2025, 16:38Your agents contacted me and I am still sitting with the same problem. All that has changed is they gave me a reference number??
Can someone please assist with this issue!
SR***
Can someone please assist with this issue!
SR***
RT
Ruan T's update06 Mar 2025, 16:38
Reviewer Update
Your agents contacted me and I am still sitting with the same problem. All that has changed is they gave me a reference number??
Can someone please assist with this issue!
SR***
Can someone please assist with this issue!
SR***