CA
Cheryl A
1 reviews | Active since Jun 2020
03 Feb 2025, 19:38
PATHETIC SERVICE
Useless Vodacom. Phone ****** 1pm Saturday. Went into Canal Walk after 3 on Saturday, business contract. Still waiting to renew contract and get a new phone. Apparently the lift has to be done in JHB and still not done. Need it for business so alerted the employee at Vodacom Canal walk after 6 pm we would take out another contract, asked him.to start the process and we would come in, sign and collect. Been notified the systems are doing bulk payment runs so application couldn't go through. OK off to Telkom now. PATHETIC SERVICE.
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Replies (2)CA
Cheryl A's updateReviewer Update
03 Feb 2025, 19:40Phone was.****** why was my word ****** replaced by asterisks
CA
Cheryl A's update03 Feb 2025, 19:40
Reviewer Update
Phone was.****** why was my word ****** replaced by asterisks
Vodacom's replyOfficial
04 Feb 2025, 08:04 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply04 Feb 2025, 08:04
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team