AM
Asif M

1 reviews | Active since Oct 2020

28 Dec 2020, 10:14

Pathetic service

On the 14th of November I wrote a review about the lack of service provided by Vodacom when it comes to cancelation of a contract which took about 3 months to actually cancel an expired contract.... The matter was somewhat resolved with a 0 closing balance.... However I was reported to the credit bureau's for not paying a contract that was already expired... This negatively effects my credit ratings... Someone should get intoch with me today

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Replies (1)
Vodacom
Vodacom's reply28 Dec 2020, 12:04
Official
 Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team