AM
Asif M
1 reviews | Active since Oct 2020
28 Dec 2020, 10:14
Pathetic service
On the 14th of November I wrote a review about the lack of service provided by Vodacom when it comes to cancelation of a contract which took about 3 months to actually cancel an expired contract.... The matter was somewhat resolved with a 0 closing balance.... However I was reported to the credit bureau's for not paying a contract that was already expired... This negatively effects my credit ratings... Someone should get intoch with me today
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Replies (1)Vodacom's replyOfficial
28 Dec 2020, 12:04 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply28 Dec 2020, 12:04
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
