1 reviews | Active since Oct 2016

22 Nov 2022, 09:42

!!!Pathetic service!!!

!!!! Never ever install Vodacom Fibre, or even try their cell phone contracts!!!! My fibre line has been down for 6 days, called the 8 times, and the only respond is that they as escalating the problem, without any repair time, most pathetic service ever and this happend 3 times now in 11 months. STAY AWAY They are bleeding customers and just don't care.

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Replies (1)
Vodacom
Vodacom's reply22 Nov 2022, 09:51
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team