Pathetic service

Most pathetic service experience in my life. The staff and managers are *****. They promise to call you back but don't They themselves complain about there technical support. Going 1 week now with no fibre connectivity. Numerous calls made and nothing done. Luckily for me I have a short term left on my contract and guess if I will be extending with Vodacom. I might be 1 client but have a huge network of businesses and individuals. I will share my experience with them to never use Vodacom. The salesmen Dawood told me when I signed up that if I was having issues to call. I have done this and guess he doesn't care anymore as the sale is done. Promised technician will be at my property at 11h00 today. Still waiting.No call from the technician.Ashley Donald promised they will call me today. Called the call centre again and a lady promised she will call me back by 11h30.Still waiting.It is now 12h30 and I called the call centre again and guess what no one knows Wilmarie. Maybe she resigned after I spoke to her. Spoke to Matthew now and he promised he will call us back by 13h30. Don't think this will happen. This is a long weekend and we delayed our plans to accommodate Vidacom but it seems like you don't have a clue on how to service clients. Absolutely pathetic. You should consider refunding the client his premium if you can provide a service. I will never forget this nasty experience and will not advise anyone to sign up with Vodacom