pathetic service

i have a vodacom contract, of which it was handed to legal: I am unemployed and I couldnt afford the repayments. Today, I have called vodacom umpteenth times, emailed their team, including the ceo's office; to advise that i have made full payment that was outstanding to them. that was at 13h44 today. i emailed the proof of payment to the POP address as well. it is now 19h11, my lines are not activated!!! totally disappointing, when vodacom wants their monies, quick to disconnect or suspend your service...i have paid up and this is the treatment i receive! i want to cancel all my lines but now i have to wait of course until my contract runs it course!!!!!!!!