KS
Kuraysha S
1 reviews | Active since Aug 2020
21 Aug 2020, 09:25
Pathetic Service
Vodacom has the worse customer service I have ever experienced.Consultants gives you deals that they can not keep up to. Issues and queries are never resolved. Clients are asked to go into the store for deals during covid for the deals they cannot keep upto at the Contact Centre.
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Vodacom's replyOfficial
21 Aug 2020, 11:01Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply21 Aug 2020, 11:01
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team