LF
Lucinda F

1 reviews | Active since Feb 2011

04 Dec 2020, 14:44

Pathetic service

I have been trying for nearly 2 weeks to get hold of your accounts department and my call just kept being drop Pathetic i tell you quick for payment but when an account is settled the after service is ****

I need a consultant to call me ASAP

0
Replies (2)
Vodacom
Vodacom's reply05 Dec 2020, 15:06
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
LF
Lucinda F's update08 Dec 2020, 10:24
Reviewer Update
Still waiting on a consultant to contact me regards to my query