BP
Belinda P
1 reviews | Active since May 2015
10 Apr 2025, 06:52
Pathetic Service
I phoned Vodacom early this morning to query my statement received. I spoke to a consultant called Lisa. With all due respect, it sounded as if she just woke up before taking my call. It was really unprofessional and she asked endless verification questions.
Kindly do listen to the call - ***
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
10 Apr 2025, 08:06 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply10 Apr 2025, 08:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team