KD
Khalid D
1 reviews | Active since Sept 2020
07 Feb 2023, 09:28
Pathetic service
My wife has been trying to cancel her contract for 3 months !!! . Everytime we contact Vodacom they assure us that the cancellation is processed and payments will be stopped . Yet here we are still paying for a service that was supposed to be cancelled months ago . Pathetic, Lying consultants and damn ******* . This matter will now be taken up with the ombudsman
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Vodacom's replyOfficial
07 Feb 2023, 10:05Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply07 Feb 2023, 10:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team