PATHETIC SERVICE

YET AGAIN I HAVE TO RESORT TO COMPLAINING ON HELLO PETER.

I HAVE BEEN TRYING TO GET NUMBERS WHICH DO NOT OR HAVE NEVER BEEN MINE CANCELLED SINCE SEPTEMBER 2025.

ONE NUMBER THAT DID BELONG TO ME WAS CANCELLED IN JULY 2021 BUT VODACOM CHARGED ME FOR THIS NUMBER UNTIL I COMPLAINED ON HELLO PETER. ACCORDING TO MY CALCULATIONS VODACOM OWES ME IN THE REGION OF R18 000 FOR THIS NUMBER AND THE 5 OTHER NUMBERS WHICH NEVER BELONGED TO ME.

I HAVE 3 OTHER NUMBERS WHICH I HAVE QUERIED WITH VODACOM SINCE SEPTEMBER 2025. ONE OF THE NUMBERS WAS SUPPOSED TO BE ON PREPAID FROM 1 NOVEMBER 2025 WITH NO VALUE ADDED SERVICES, AIRTIME ETC. FOR WHICH YOU ARE STILL CHARGING ME FOR. THE CONTRACT ON THIS NUMBER ENDED 29 MARCH 2025????????? TWO NUMBERS CONTRACTS ARE UP AS AT 30 APRIL 2026. ONE OF WHICH SHOULD BE CANCELLED IN ITS ENTIRETY DUE TO THE PHONE BEING ******, WHICH WAS REPORTED TO VODACOM IN JULY 2025. THE REMAINING NUMBER OF THE TWO IS SUPPOSED TO BE ON PREPAID FROM 1 MAY 2026 WITH NO VALUE ADDED SERVICES.

I HAVE BEEN ADVISED THAT VODACOM WILL NOT ASSIST ME UNTIL MY ARREARS IS PAID. CONSIDERING THAT VODACOM OWES ME R18 000, THIS IS LUDICROUS.

YOUR SERVICE IS PATHETIC. YOU ARE QUICK TO TAKE MY MONEY BUT DON'T ADDRESS MY ISSUES EVEN WHEN MY ACCOUNT WAS UP TO DATE.

I AM SICK OF YOUR LACK OF SERVICE DELIVERY.