KS
Kunal S
1 reviews | Active since May 2022
30 May 2022, 10:25
Pathetic Service
Vodacom failed to honor their promise to reactivate my line despite promises to do so. Their consultant called me and advised that an amount can be made to have the line reactivated. Now they refuse to acknowledge it and insist that I pay more than I already paid to activate my line.
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Vodacom's replyOfficial
30 May 2022, 12:11Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply30 May 2022, 12:11
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team