NS
Naledi S
1 reviews | Active since Mar 2021
19 Sept 2022, 09:44
Pathetic Service
Pathetic service!! Vodacom decided to cancel one of my month to month contract without my consent. It's okay for them to cancel contracts whenever they want but If its the customer who wishes to cancel they will tell you about penalties . I have been calling from the 1st of this month and can't be assisted. Been sent from pillar to post to no help!!
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Vodacom's replyOfficial
19 Sept 2022, 09:59 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply19 Sept 2022, 09:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team