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Brandon P
1 reviews | Active since Sept 2024
26 Feb 2025, 09:07
Pathetic service
I have received pathetic service from Vodacom.. I have logged an online upgrade dispute a month ago. I was told that I would be credited in 14 working day. 14 working days have passed and I have still not received my credit nor have I been informed of the progress of the dispute
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Vodacom's replyOfficial
26 Feb 2025, 10:13 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply26 Feb 2025, 10:13
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Brandon P's updateReviewer Update
27 Feb 2025, 10:32This service is honestly pathetic.. I am still waiting to be contacted to resolve my query
BP
Brandon P's update27 Feb 2025, 10:32
Reviewer Update
This service is honestly pathetic.. I am still waiting to be contacted to resolve my query