Pathetic service

I tried to relocate my fiber line on the 19th November. I was assured that it would be done in 3 to 5 working days. The level of confusion from all vodacom customer care is shocking. I dont know whats your hiring criteria but gosh all operators were pathetic. They couldn't understand simply things. It took me 2 weeks just to get them to finally change contact number as the 1 they had no longer existed. But 2 weeks and numerous calls for something that simple? I have been reassured and reassured that this call will rectify the problem and zoom fiber will contact me. Every call i make the operator promises to get it done. I have a 200mb/s line which im paying around R1000 for. But it seems that none of them care if i cancel. Anyway, that was the short version. I thought id share so if you are considering getting involved with vodacom, think again.