fM
farhana M
1 reviews | Active since Jun 2012
20 Feb 2021, 13:57
Pathetic service
It's more than a week since my first hello peter review. Vodacom has not reached out to me. When called we keep getting transferred to the wrong department and back to square one. It's been 4 months and our product purchased hasn't been delivered and nobody can give us answers.
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
20 Feb 2021, 16:06Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply20 Feb 2021, 16:06
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team