Pathetic service...
I'm absolutely disgusted with the service of Vodacom.. It's been over 4 months I'm still paying for a contract a canceled. After making calls and sending emails my account is still being debited. I will never take another contract with them..i have requested a refund for the months I've been debited and still nothing.....
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Vodacom's replyOfficial
02 Dec 2020, 07:10 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Dec 2020, 07:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team