PATHETIC SERVICE

I have been without internet connection since the 24th May 2021 to date. I have lost count of how many service requests I have raised I am still without connection. From the 26th- 28th I was called by one consultant who tried to resolve my issue but could not until he advised that he will not be working during the weekend but will ask one of his colleagues to assist me, no one cared to follow up. The 27th May, I logged a Facebook complaint and requested for a technician to come to my house to investigate why I do not have connectivity, guess what, all I I ever receive is "please allow some time for the team to provide you with feedback" again on the 3rd June, I messaged on their Facebook messenger to date " I am still allowing time for feedback. On the 1st of June, I called to cancel my contract with immediate effect and move away from this pathetic service, I was told it takes 30 days to cancel a contract, but I can still be connected until the line has been released. I want NOTHING to do with Vodacom, I HAVE HEARD ENOUGH, I WANT MY LINE RELEASED ASAP. I also received a message on Friday, that Metrofibre technician has been assigned to my case- NO SHOW!! I AM ENOUGH, DISGUSTED BY YOUR SERVICE. YOUR SOCIAL MEDIA PERSONNEL IS A DISGRACE!! NO ONE IS BOTHERED AT VODACOM YOU ALL ARE TOO COMFORTABLE.