ZM
Zakira M
1 reviews | Active since Jan 2019
02 Dec 2019, 14:22
Pathetic service
The worst service received from call centre consultants they put you on hold for over an hour just to disconnect your call they don't even bother to contact you back vodacom consultants think they do clients a favor yet clients pay for their services
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Replies (1)
Vodacom's replyOfficial
02 Dec 2019, 15:55Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply02 Dec 2019, 15:55
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team