wW
warrick W
1 reviews | Active since Aug 2011
25 Aug 2022, 18:43
Pathetic service
I have logged four tickets this week and still no internet. I’m paying 799 for internet that does not work ! Vodacom does not get back to a person! I received one call from them and the guy said he will call back 48hours later I’m still waiting without internet! Don’t waste your time or money using vodacom fibre.
I have so many reference numbers I don’t know which one to post!
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
26 Aug 2022, 07:28Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply26 Aug 2022, 07:28
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
