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warrick W

1 reviews | Active since Aug 2011

25 Aug 2022, 18:43

Pathetic service

I have logged four tickets this week and still no internet. I’m paying 799 for internet that does not work ! Vodacom does not get back to a person! I received one call from them and the guy said he will call back 48hours later I’m still waiting without internet! Don’t waste your time or money using vodacom fibre.

I have so many reference numbers I don’t know which one to post!

0
Replies (1)
Vodacom
Vodacom's reply26 Aug 2022, 07:28
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team