Pathetic Service

Absolutely useless and a bunch of *******. I have had the same number through various contracts, as they change them, since 1996. A very loyal customer, but that means absolutely nothing to them. For over 280 months I have never run out of airtime. The last two month I have run out of airtime. Last month i bought an extra R100 this month and extra R200. Both were swallowed up in no time. I have not changed my usage behaviour in the past 10 years. Vodacom can't explain, or should I say won't explain it. I spoke to the most *********** consultant and then a supervisor yesterday arrangements were made and of course they did not even do the first thing they were supposed to do. There is nowhere on their useless APP they you can purchase extra airtime or even data for that matter. In fact their APP is only good for Shake and Win where you win nothing of any use. I have been on their website for the past hour trying to fin other contact details where I can contact a competent person to deal with my issue. That is an impossible task. So I guess it is time to find a new Cell Phone provider, any suggestions.