MD
Michael D
1 reviews | Active since Aug 2026
25 Aug 2026, 21:19
PATHETIC SERVICE
I have been trying to take out a online only cellular combo deal from Vodacom online call center since 20 August 2026. What a painful experience. None of the consultants seem to want to help me. All i get is we will call you back. Sad to say the least. Pathetic is a accurate description.
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Replies (3)0
Replies (3)
Vodacom's replyOfficial
26 Aug 2026, 07:42Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply26 Aug 2026, 07:42
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
MD
Michael D's updateReviewer Update
28 Aug 2026, 19:54Thank you for disappointing me further Vodacom.
Yes after my review i received a call from Vodacom with more empty promises of "i will call you back".
Well i cannot say to my surprise i was not called back because at this point i am use to empty promises from Vodacom. Atleast you service is consistently pathetic. Keep it up. I do not expect anything less.
Yes after my review i received a call from Vodacom with more empty promises of "i will call you back".
Well i cannot say to my surprise i was not called back because at this point i am use to empty promises from Vodacom. Atleast you service is consistently pathetic. Keep it up. I do not expect anything less.
MD
Michael D's update28 Aug 2026, 19:54
Reviewer Update
Thank you for disappointing me further Vodacom.
Yes after my review i received a call from Vodacom with more empty promises of "i will call you back".
Well i cannot say to my surprise i was not called back because at this point i am use to empty promises from Vodacom. Atleast you service is consistently pathetic. Keep it up. I do not expect anything less.
Yes after my review i received a call from Vodacom with more empty promises of "i will call you back".
Well i cannot say to my surprise i was not called back because at this point i am use to empty promises from Vodacom. Atleast you service is consistently pathetic. Keep it up. I do not expect anything less.
MD
Michael D's updateReviewer Update
01 Sept 2026, 20:09Today is the 1st of September
Yet another day when i called VODACOM and again more empty promises of a callback.
Vodacom has not done anything to resolve my request. It is clear to me that Vodacom do not care about the customer. I will try Cell C or MTN. Just maybe i will be helped.
Yet another day when i called VODACOM and again more empty promises of a callback.
Vodacom has not done anything to resolve my request. It is clear to me that Vodacom do not care about the customer. I will try Cell C or MTN. Just maybe i will be helped.
MD
Michael D's update01 Sept 2026, 20:09
Reviewer Update
Today is the 1st of September
Yet another day when i called VODACOM and again more empty promises of a callback.
Vodacom has not done anything to resolve my request. It is clear to me that Vodacom do not care about the customer. I will try Cell C or MTN. Just maybe i will be helped.
Yet another day when i called VODACOM and again more empty promises of a callback.
Vodacom has not done anything to resolve my request. It is clear to me that Vodacom do not care about the customer. I will try Cell C or MTN. Just maybe i will be helped.