1 reviews | Active since Sept 2016

08 Dec 2016, 08:58

pathetic service

<p>Hi Vodacom.</p> <p> </p> <p>I am really annoyed with the service i am receiving . A week later after my number was deleted off your system. Queing in a 1 hour line to get my number back ? I cannot make a call or send a sms either. </p> <p> </p> <p>Only thing thats working is my whatsapp. I received a call from a customer service agent , promising an agent will call to rectify the problem ?</p> <p> </p> <p>I am not interested in compensation only for my phone to make calls and send a sms !!!!!!!!!!!!!!!!!!! is that so difficult ./</p> <p> </p> <p>Vodacom either train you consultants to do a better job or get new ones. They suck at there JOB</p> <p> </p>

0
Replies (1)
Vodacom
Vodacom's reply08 Dec 2016, 09:41
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team