PATHETIC SERVICE

<p>How does cancelling a data line affect my phone. Vodacom has messed up big time with regards to my phone. my phone is being locked everytime and i need to phone into the 111 number for assistance. on the 06 Dec my phone was unlocked within 10 min and the night it was locked again. i phoned in again on the 07 dec'16 3 times and they said it will take 1 to 6 hours for my phone to be unlocked. the people that assist me tells me everytime a different story. how can that be? they work on the same system. do they even know how to read the information infront of them? when you explain your phone is locked you cannot do anything you don't expect them to ask you what do you mean by that after you already told them. why is the service so bad???</p>