Pathetic service
<p>Hi, I recently (30/11/16) migrated from contract to prepaid with Vodacom. The morning of the 30th my phone was working fine, when all of a sudden it lost signal. I switched my phone off and on again but there was still no signal. I left it off for 2 days and after switching it on again, I had signal. The problem now was that I could not make calls or send sms'. My phone has been like this for the past 7 days. I contacted customer service numerous times and still have not received any feedback. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
