1 reviews | Active since Dec 2016
Pathetic Service
<p>Vodacom ur service is PATHETIC!!! I have tried calling the customer care line and ur staff keep cutting the call after I have to listen to the dumb music coz I'm on hold for 30 min. It is day 3 and I have not received my airtime or data for my contract. My existing data of 14G had also disappeared. This is very frustrating and irritating. I now have to purchase data ands airtime so tell me why the hell do I have a contract with url?? </p> <p> </p> <p>Seriously considering cancelling my contract on the grounds that u have failed to deliver the service I am paying for and I will be taking this up with the ombudsman.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
