1 reviews | Active since Aug 2015
Pathetic service
<p>I placed an order online for the Xperia xa ultra and then got an e-mail saying if I have not received a call in 24 hours I must call them. with the package I chose, it says I get 12 free movie vouchers, 10GB of data once off and a R10 000 online education thing, so after 24 hours I had not heard from Vodacom and when i called in the lady said I can not get my movie vouchers because the promotion is off so I immediately went back online and the promotion was still there. it is what I ordered so that is what I want I have a screenshot on my laptop with the promotion and all details. but the lady was very rude on insisting that I can not get that and she would not let me talk to a manager </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
