pathetic service
<p>been trying to update my credit card expiration date no. for 3 months , called vodacom mutiple times , been in store 4 times , emailed . no one every calls you back or replies to emails ref # EC-04FS-2CG30R.</p> <p>as with the call centre they just pass you around</p> <p>really how hard is it to change 4 digits</p> <p>i should bill vodacom for all the time ive wasted on this</p> <p>when i cancel my service ill bill them for all my time they have wasted.</p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
