LM
Lerato M

1 reviews | Active since May 2015

25 Nov 2016, 09:08

Pathetic service

<p>I am terribly dissapointed in Vodacom , recharged almost 5 times in one day, bought data bundles as well and all my airtime and data all gone...i have no notification updates nor auto-updates on my phone, called the call centre and "apparently" a ref number was logged for me, 2 hours later, still havent received a notication nor a call or anything for that matter from Vodacom...I WANT ALL MY MONEY THAT I SPENT AND MY DATA...TODAY!!!!!!!</p>

0
Replies (1)
Vodacom
Vodacom's reply25 Nov 2016, 09:58
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team