Pathetic service
<p>Vodacom South Africa is beyond useless and pathetic. And a person would think after it was taken over by a high company as Vodafone. The staff are *********** and have no knowledge on how to deal with my query. Customer care states my account is in arrears, whilst Vodacom legal says it is NOT! They don't know their ****'s from their elbows. The only response I keep getting when I finally get through to someone is "...eehhh?" The call center is untrained and unhelpful. And this from South Africa's leading cellular provider??? I think not! A lab ****** at least gets the job done. Not the apes working in your call center Vodacom. I'm highly disappointed and disgusted by the service of Vodacom.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
And so I wait in .... anticipation
And so I wait in .... anticipation
