pathetic service

<p>Vodacom's service is a nightmare. I have 2 lines on my personal account and are on TOP UP packages but my lines keep getting locked due to credit limit lock. Since friday the 4th November i have been calling into the call centre with regards to my number but no-one seems to be able to assist. I sat the whole weekend not being able to use mt phone even on my birthday i was not able to receive or make calls all thanks to Vodacom's staff not knowing how to do their job. I spoke to an agent called Vincent that told me there is an order open on my line at Mkaro on the 4th Nov hence my line is locked and he cant do anything. Spoke to 5 other agents that tols me its a credit limit lock and they need to log a service request and still its not sorted. I am paying for a service that you are not providing to me. Last night my line is locked again.. what the hell? my mum is a sickly person and uses the number as this is the only number she has and in case of an emergency she cant even use the phone as Vodacom has locked the line. I want this sorted out asap and compensated for the inconvienence caused the whole weekend as ipay for a full months subs and expect to be able to use my line the whole month. the number in question is ********** 320</p>