JM
Justine M

1 reviews | Active since Jul 2014

09 Nov 2016, 09:14

Pathetic Service

<p>How many times do I need to call in to get itemised billing for 6 months.</p> <p>With every call- one person is more useless than the next,.</p> <p> </p> <p>I am sick and tired of this awful pathic service from vodacom.</p> <p>The quality is going down the drain and after 15 odd years with you I am really considering moving.</p> <p>Why is it that I need to call in 5 or 6 times to recieve no service and then I have to resort to Hello Peter!!!!!!! - for the 3rd time in a row I might add.</p> <p>Even when I call head office- It is useless- so why even have a number where no one can assist with anything!!!! PATHETIC</p> <p> </p> <p>I AM WAITING FOR YOUR CALL NOW!!!!!!!!!!!!!!!!!</p>

0
Replies (2)
Vodacom
Vodacom's reply09 Nov 2016, 09:32
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

JM
Justine M's update15 Nov 2016, 09:59
Reviewer Update

STILL NO ONE HAS CONTACTED ME!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

PATHETIC!