LS
Liz-Mare Swanepoel

1 reviews | Active since Mar 2009

08 Nov 2016, 10:33

Pathetic Service

<p>I received my Router on Thursday (03 Oct 2016) via courier.</p> <p>My sim card is still not activated.</p> <p>I've phone the activation centre ( ********** ) on Friday 04 Oct 2016 (ref ********** 7) and they told me it will take</p> <p>another 48 hours and that I should check on Monday again.</p> <p>On Monday, still no activation......I phoned again and they said I can check yesterday from 5pm.</p> <p>This morning I'm still waiting. </p> <p>I need an answer TODAY please.</p> <p> </p> <p>Sim Number: ********** ********** 612212</p> <p> </p>

0
Replies (1)
Vodacom
Vodacom's reply08 Nov 2016, 11:07
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team