PATHETIC SERVICE!

<p>Hi,</p> <p> </p> <p>I have been having a problem with my Vodacom contract. At the beginning of every month when the debit order goes off i recieve a sms from Vodacom that says "Your network synchronization has been activated" at this point my phone number that is a 076 number becomes non existant and the number now becomes a 060 number which according to Vodacom does not even exist on their network. When the sim is checked in a Vodacom store it still shows the 076 number attached to the sim.</p> <p> </p> <p>When this happened in October i spoke to some body at the call centre and the problem was sorted out within 10 minutes.</p> <p> </p> <p>I have spoken to about 10 Call centre agents and been into Vodacom Mall of the South and Vodacom New Market Mall and still now 4 days after the problem started nobody can help me sort this problem out. I do not understand how i can not be helped? Do the people in the call centre and in the Vodacom stores do not know how to do their job?</p> <p> </p> <p>If this problem that i have every month can not be sorted out in the next 3 days i WILL be returning the phone and my contract WILL be cancelled and i definitely will NOT be paying the cancellation fee!</p>