Pathetic service
<p>Perhaps if I go to social media I will get a response and not some pathetic excuse from an *********** person at a call centre. I have spent a total if 4 hours on the phone to get my problem sorted out with no joy, my and my fiancés number should have been put to a prepaid, but somewhere som clever nut pushed a wrong button and cancelled my number, As a small business owner without my number none of my clients can reach me, the "managers" from vodacom who i spoke with was absolutely of no help and every time i get the response of "sorry neh" i have lost a a possible deal of R120000 due to vodacoms incompetence, are you going to refund me for this vodacom ???</p> <p>#pathetic #vodacom #*********** #furious #badservices</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
