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sameera D

1 reviews | Active since Jul 2016

01 Oct 2016, 09:53

Pathetic Service

<p>Tried to buy 1gig of Data on the self service however twice vodacom gave 30megs and deducted money. Called the call centre only for one of their *********** call centre agents to tell me he cannot assist me. This is really pathetic service. We have contracts and still end up buying data due to that fact that vodacom is so expensive. I really regret taking out this contract.</p>

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Replies (2)
Vodacom
Vodacom's reply01 Oct 2016, 09:58
Official

Thank you for making us aware of your complaint.

Please accept our sincere apology for any inconvenience caused.

Kind regards

Vodacom Consumer Websites

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sameera D's update01 Oct 2016, 10:04
Reviewer Update

You know we are your average consumer and dont have funds to keep buying airtime. Now instead of getting a 1Gig like i intended in I have to settle for 500 Megs because VODACOM is useless. Im sorry you apology is not accepted as this is not the first time we are having problems with Vodacom . Vodacom is under the impression that an apology makes it ok to keep throwing their customers under the bus.