RP
Roelan P

1 reviews | Active since Sept 2014

23 Sept 2016, 21:26

Pathetic service

<p>Why is it that vodacom advertise guaranteed free airtime if your call is dropped but they cannot do it with data (as this happen all the time in Centurion). Also I have a 5GB data contract but for the last two months I received a message warning me that I have less then 500MB left for the month (round about the 20th) and I don’t download anything, even my PC updates are turned off. Do we not have customer service anymore??</p>

0
Replies (1)
Vodacom
Vodacom's reply24 Sept 2016, 07:52
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team