1 reviews | Active since Sept 2016

19 Sept 2016, 14:30

Pathetic service

<p>I am incredibly dissatisfied with the service received from Vodacom. Vodacom ********ly debited money out of my bank account and have been unable to rectify the matter since the 25th August. Over 10 calls and I'm still were i started. I'm so surprised by the incompetency of the consultants most of all and supervision is non existent. Simple addition and subtraction and it's beyond Vodacom. Another 14 days Mrs Pillay. .....that's ridiculous </p>

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Replies (1)
Vodacom
Vodacom's reply19 Sept 2016, 15:16
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team