Pathetic service

<p>This follows on from my recent bad review...it is now 3 weeks that I have had no connectivity to cell service due to Vodacom's mistake in repeatedly debiting my old bank account.I just got the phone unlocked and wanted to get hold of the accounts department to say that I refuse to pay for September since I have had no cellphone for the entire month.Do you think I could get hold of anyone who could help? I just kept getting looped back to customer care or asked to rate my customer service call!</p> <p> </p> <p>I can't understand how a company that charges so much for its services can give such awful service.I can't wait to cancel my contract!!</p>