1 reviews | Active since Aug 2016
Pathetic Service
<p>I have recently upgraded my contract, and have taken a new line contract, both of which was done in August. I have been waiting for Vodacome to contact me for 2 weeks, firstly, I was wrongfully invoiced, for September. After contacting Vodacom for the 3rd time, my issus wasnt resolved, now I have been told that my accoutn is arrears, I have a debit order and my account has NEVER been paid late or has ever vounces. The incompetance of Vodacom has not affected my credit rating as it will reflect as though I cannot pay my bills on time, and I will not be able to apply for credit because of Vodacom's incompetance.</p> <p>I am losing patience and am very angry about the service from Vodacom. MY ISSUE STILL HASNT BEEN RESOLVED.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
