Pathetic Service
<p>Early August I phoned to confirm a cancellation, spoke to Lucian. Ended up taking a contract for R195 which included 150 airtime and 500mb data. End of August came no data. Phoned reported it promises made, nothing came of it. I took an upgrade, promised 10g for the fist month .....nothing. I have phones and phoned nobody is getting back to me. 11 years been with them. I want out. They more stress than anything else. There is still more. You cant speak to managers or anybody with authority. I do t wont to see the good anymore they useless all of them</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
