RC
Ranitha C

1 reviews | Active since Sept 2015

01 Sept 2016, 12:47

PATHETIC SERVICE

<p>Trying for the past 2 weeks to get a copy of a contract. </p> <p>Tried calling them now for the past 2 hours. Call Centre Agents take the call and do not talk. Others take the call, can hear them talking in the background and they disconnect the Call.</p> <p>Where is the customer service gone to in this country. We pay for a service but receive nothing. This is Pathetic.</p>

0
Replies (1)
Vodacom
Vodacom's reply01 Sept 2016, 13:04
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team