1 reviews | Active since Aug 2010

26 Aug 2016, 12:14

Pathetic service

<p>The public needs to be informed about the ************ way Vodacom does business.</p> <p>After a fantastic presentation from Vodacom fiber for Boskloof eco estate in Somerset west all owners decided to switch from Telkom to Vodacom but not even month after being connected no service as I am a trader on the stock exchange I need reliable internet.</p> <p>i phoned MORNE from Vodacom fiber and his answer was just phone fiber support I did 5 times where the phone just gets answered and immediately hang up again </p> <p>no service at all and I am losing money as I cannot trade </p> <p> </p> <p>be careful for Vodacom they don't deliver</p> <p>pathetic </p> <p> </p>

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Replies (1)
Vodacom
Vodacom's reply27 Aug 2016, 10:44
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team