Pathetic Service

<p>Good day This is now the third month that i have to battle with vodacom and my account. The first month i had a huge account to pay because of data. I did not receive my messages to say my data are finished and when i logged in my account has ben reset for the month so i bought a data bundle but when i got my account the data bundle were loaded on the previous account. I have phoned call centre and they could not assist me. Last month there were services added on my ccount that i don't know off when i phoned they could not tell me for what it is but it is not activated for this month, the consultant also told me i must phone and to the trouble if i want my money back. Today i bought a 1 gb data bundle. When i went on to my account the money was already added to my account but no data. Again i phoned customer care and spole to a lady. she told me that she cannot assist and must log a call for assistance. i have asked her if vodacom will refund me for the data i am goig to use now without a data bundle, her words was no switch off your phone and don't use it untill they have resolved the issue. I pay my phone and have paid for the data but i cannot even use my phone. I have asked to speak to a supervisor and i was told that is Sunday and there are not supervisor on duty they can call me back Monday if they need to. i feel it is unfair that i may not use my phone or i need to pay the account, itis not my fault or problem that the data did not activate. How manymore months will i have to battle with my account before vodacom catch a wake up and get theur things correct or don't they care just take people's money becay=use they can. I wonder if the other network providers will love to get new customers.</p>